Learn more about the Halo call center from Telkomsel
Nowadays, everyone definitely needs a contact center like Halo call center for those who use Telkomsel providers. Because it is very important for companies to provide customer service, as it can be used as an input and also as a bridge or connection to help their customers if they have difficulties.
Because if someone finds a problem or disruption in using the services of the company, there will be no one who can help him, except the official side of the company. This also applies to all the companies that operate online today, even one of them is like Telkomsel, which is still gallantly founded since ancient times.
What is Halo Call Center from Telkomsel?
I’m sure a lot of people have similar questions because they’re also curious to know what it’s like to use call centers that only a few people actually need when there are just bugs or malfunctions. Of course, the existence of this call center is a form of hand distribution company in order to help its users if they get into trouble while using the service.
Since the problems that each customer encounters also vary, usually many of them complain about this timeby coming to GraPari Telkomsel to ask questions and get solutions to their problems. And this is where the Halo call center feature is built, which consists of saving time and speeding up the service so that you can get solusi without having to go to GraPari.
Thanks to today’s increasingly sophisticated technology, the company can also increase the variety of services according to the needs of its users. As a result, the company is able to innovate by providing types of services for users of Telkomsel providers. The Telkomsel card is divided into several types such as Halo, Simpati, Loop and As.
With different cards from Telkomsel, of course, customers not only get the same problem, but they are quite diverse. That’s why the company has released an innovation to provide several Halo call center services in order to effectively solve all of the above issues. It turns out that the variety of Telkomsel call centers is also quite interesting to look at.
24-hour call center for Telkomsel users
For you Telkomsel users , you don’t have to worry if you run into problems even in the middle of the night. Because the call center created by Telkomsel has a 24-hour operating system that allows you to contact it at any time if your network is disrupted.
With the Halo call center, of course, you won’t have to go out of the house to go to the GraPari Telkomsel stores, as you will only be served by contacting the call center. Although people are aware of the existence of this service, the proof is that many people do not know exactly how to contact the call center. If you want to contact such a service center, you can do it for a fee or for free.
The method that can be done if you want to contact the call center is to call 188 so that users with subsequent payment receive free services. When it comes to paid services, rp300 subscription users will feel it on the call if they call 188. There is also one alternative for you if you want to contact him using a different carrier number, and that is 08071811811.
Social media-based customer service
For those of you who use social media like Facebook, Instagram, and Twitter, an account with @Telkomsel username must be known to see it, though not intentionally. Perhaps many of you think that social media accounts are just regular social media accounts that are only used by companies as a formality to display their products.
Although these social media are not limited to this feature as it turns out that Telkomsel itself has created an account to also be used as a form of customer service or call center for social media users when they have problems with Telkomsel providers. So, if you can’t or can’t contact the Halo call center, you can complain about the issues through social media.
In order to complain about problems on your card, you can try to complain about it through one of the social media platforms like Twitter. In this way, you just need to send a direct message to your Twitter account @Telkomsel the problem you are facing. Later, customer service will provide solutions or provide answers to the problems you are currently facing.
All those who are loyal customers of Telkomsel are strongly advised to follow some social media from Telkomsel, because in addition to being able to use yourself as a call center, you will also be able to get interesting information about the promotions offered by Telkomsel.
GraPari Offline stores from Telkomsel
If you’ve tried to contact a call center, either through social media or through a Halo call center , but haven’t received a good response due to signal limitations. So the only last way to do this to report complaints that are felt is to visit offline stores from Telkomsel , specifically GraPari Telkomsel.
By visiting Telkomsel grapari , of course, you will be able to get solutions to all the problems you get. Some of the problems or service requests from Telkomsel customers arriving at Telkomsel stores are the reactivation of a forfeited number, you can also upgrade the 3G card to enjoy access to 4G services, replace a new card because the old card is lost.
The advantage if you visit GraPari Telkomsel is that the solution provided by the customer service can certainly be solved so that there is clarity and results if you visit the store. Even if it turns out that your problem cannot be overcome, Telkomsel in GraPari will certainly offer other services that can help Telkomsel users , whether it offers new cards or others.
There are several reasons why you do not have to hesitate to contact a service from Telkomsel. Because it is undeniable that many people really have problems, but they are lazy to complain about the Halo call center, because many of them think that they will not get a clear solution.
Although for Telkomsel users , everyone also admitted that the services provided through customer service by Telkomsel are very satisfactory and always provide the best solution. This is more than enough to reflect on the quality of this provider. In addition, its friendly service will make it easier for its users to file complaints.
Compared to users from other network companies, we can see that Telkomsel is a provider that ranks first in the number of users and also in the quality provided. In addition, the quality of the network, which can reach all areas in Indonesia, is also one of the factualr. In addition, customers feel more comfortable with the Halo call center when solving problems from the network.