Latest biznet call center number and rate information
You need to know how many Biznet Call Center numbers if you really subscribe to the internet or interactive TV here. Call Center (CC) is a phone number 24 that can be contacted by service users when they have questions, need information, or complain about the service.
As a company that offers the best internet network, Biznet certainly also offers facilities in the form of an infection center that can be contacted when necessary. So that if at any time you encounter any issues or problems, or just want information, you can contact the company team through the call center.
Did you know that the existence of the call center function can demonstrate the credibility of the company, because not all brands have such services. With the CC facility, it is also proof that Biznet strives for good communication with customers.
Therefore, this time we will share Biznet Call Center information, along with Biznet customer service information on social media that you can contact. Don’t know yet? Come on, write down these Biznet CS numbers first so that if it’s needed at any time, you won’t be overwhelmed to search for them. Let’s see.
Biznet Home Services overview
Before we get into Biznet Call Center, let’s talk a little bit about Biztnet Home services. This super-fast internet service has been developed since 2000 ago and is currently expanding by offering complete services.
Biznet has released a fiber optic network in Jakarta for 15 years. Meanwhile, in 2018, this company presented the new Biznet Fiber service to attract more customers. In addition, last year they released Biznet IPTV with the most complete collection of local and international channels with 4K resolution.
Biznet has not yet reached all parts of Indonesia, it is stipulated that only 110 cities can benefit from the new Biznet Fiber service. No wonder biznet, in order to provide the best facilities for customers, also offers complaint services in the form of Biznet Call Center, social media, YouTube, email and others.
That’s what we’ll review, which is about the list of Biznet infections you can contact. In addition, a telephone rate is charged for contacting the call center, before the credit runs out, many here also know the call rates.
Biznet Call Center, Telephone, WA and E-mail
As mentioned earlier, Biznet Call Center is a 24-hour complaint service that allows you to contact when there are any issues, questions, or need information. A friendly customer service team will quickly answer all your questions and if it requires further handling, there will be a technical team to the site (when the problem is related to technical issues).
Please note the following telephone numbers of CC Biznet Home Indonesia:
- Bel Biznet Home
For those who wish to contact us via mobile phone, please call +62-21-57981788
- Contactcentrum
If you plan to contact us via a landline or landline, you can call 15 00 933
Biznet also provides customer service via email at home_care@biznetnetworks.com address that you can contact when needed, but it is usually not answered until no later than 24 hours after sending the message. So it is not suitable for those of you who need a quick response, for example, when there is a problem with the breakup of the internet.
- Live Chat
On biznet’s official website, which is located on biznethome.net, you can also use the live chat function to contact CS. Because it’s a live chat service, cs admins will usually respond to your chat quickly.
Do you not want to charge a service fee when you contact biznet call center? You can just chat with Biznet CS via WhatsApp number +62811 9690 8888. First, start chatting well with a greeting, then explain what the problem or question is that you want to convey.
Rates for contacting Biznet Service Center
Will you be charged to contact the service center with the numbers above? Of course, because this internet network provider company does not offer free facilities related to the service center. According to the information, call charges are charged from Rp 1,700 per minute when calling Biznet Call Center (including 10% VAT).
But you don’t have to worry, for those who don’t want to lose, you can use the free service to contact Biznet. For example, via a WhatsApp number as we mentioned above, where you will not be charged anything other than internet data. Compared to the telephone service, it is of course cheaper to contact Biznet via WA, right?
In addition to whatsapp, you can also contact CS via social media, you know. This customer service is useful for customers who want to receive update information from Biznet. Here are the account names for each of the social media:
- Instagram: @biznethome
- Facebook : BiznetHome
- Youtube : Biznet
So, for those of you who don’t want to waste credit, you can communicate with customer service administrators through their official social media. By following the account, you will also get various updated information such as bonuses, promos or if there is a problem.
Things you often ask when contacting CC Biznet
What are some of the things that are often asked when you contact the Biznet call center? Looking at the feature, it’s definitely people who contact customer service because there’s something to ask or get into trouble.
One of the issues that causes customers to usually rush to contact the infection center is when the internet suddenly shuts down. Who doesn’t get angry when they enjoy watching movies or working, and then suddenly the internet breaks apart? This is one of the reasons why you need to save your CC number so that if you encounter any issues at any time, you can immediately connect tongi CS.
In addition, not a few potential customers also contact CS to get information about the service. For example, when you want to ask for the general terms and conditions for installing Biznet at home and information about package prices. For those who are lazy or don’t want to bother to look for information on the internet, then you can call CS using the numbers above.
Tips from us for those who want to contact the call center, prepare personal data related to your Biznet customer data. Usually, CS will first confirm the data at the beginning of the conversation before entering the core of the conversation, this of course applies to those who are already customers.
But if you’re a new user, don’t worry, as the customer service team will provide all the information you need. Don’t hesitate to ask for biznet service information before you decide to subscribe. Also, ask which service plan is most suitable for use.
Biznet’s official website actually provides complete information. Those of you who are reluctant to call customer service can read the details of this company’s services through the official page as we mentioned above. Maybe we can first tell you something about Biznet. Biznet Call Center information must be recorded and stored.