BCA Call Center 24 hourly number and its services
BCA call center – a facility provided by the Manager of the Central Asia Bank (BCA) for the purpose of providing customer complaint services. The call center itself is designated as a call center from the company or office to receive or send requests by phone.
For example, BCA customers wishing to contact the bank when there are questions or complaints can contact them via CC number. You can call the contact center number 24 hours by mobile phone or landshor from anywhere in Indonesia without wanting to enter the code of each region .
However, usually for calls from overseas, you need to add a specific code in front of the BCA call center number, which we will discuss in this discussion. In addition, a tariff will be charged for contacting CS via the customer’s call center number. Customers don’t have to worry because the service fee for applying for CC BCA number is very cheap.
Interestingly, one of the largest private banks, the BCA, also offers a call center without service fees. customers can contact the bank via WhatsApp, social networks, email or chat via official website. For more details, in this discussion we will fully review the services of the BCA call center. Check out now!
BCA Call Center number and its services
For those who wish to apply to this Bank via CC service, if you are in Indonesia, they can call Halo BCA number 15 00 888 without adding to the territory code. The customer service team, which receives calls to customers by number, answers according to the questions. Some things that are often asked through Halo BCA:
- Complaints about the problem
Most callers to the BCA call center face problems both as clients and for the general public. For example, an ATM card swallowed so that it requires temporary blocking, experiencing fraud, blocking accounts, and other issues. Customers typically contact CC first when they have a problem, as a 24-hour connection is possible with The Halo BCA.
- Mahsulotlari warehouse
Through the Kontac Center, you can also request information about any deposit products provided by the bank. Some of them are Cpresi savings, Futures, Stages and many other products.
- Karta credits
If you are interested in using credit card services, you can also request this information through halo BCA. You can ask about which type of credit card is best suited or meets the criteria. In addition, customers who already have a credit card can also apply for increased restriction through a call center.
- Credit Services
Services on lending facilities are very common in banking activities, including the BCA. You can ask about the credit information available, including terms, tenor, interest and other details.
- BCA Syariya
Many customers also contact the BCA call center and ask about Sharia services, such as funds and funds.
Products called Bancassurance include Provisa Syariah, Max/Platinum, Platinum Syariah and other insurance products.
As mentioned above, in addition to questions about BCA products, through the call center, you can apply to open a new account. In addition, the Bank has now provided online account opening services through Central Asia Internet banking and m-banking.
BCA Call Center xizmat ko’rsatish stavkalari
Customer service fee is charged to contact the bank’s call center. If you are connecting by mobile phone, use +62 21 15000 888, you will receive a price that will start in 220 minutes from IDR 220. The pricing information for this service may vary depending on the policy and the type of provider that is used for calling.
Before contacting the Halo BCA, you need to prepare personal information such as full name, place of birth, account number and biological mother’s name. This is because usually when contacting the bank’s customer service, you will definitely be asked some confirmation questions first for the safety of customer transactions.
The telephone service will retain indicators by preparing the necessary information and what questions you will contact. However, if you do not want a service fee from you, you can contact BCA via WhatsApp, which we will explain in the next sub-discussion.
How to contact BCA on WhatsApp
In addition to the CC number, customers can also contact the bank via WhatsApp number. This latest BCA service makes it so much easier for customers because they don’t charge phone rates. In addition, despite the fact that they communicate via WhatsApp, customers can still inquire or file complaints about various service products.
Not only that, but it is also possible to contact the call center 24 hours a day via this WhatsApp number, meaning there is no time limit. So, when you need different types of information, you can get a quick response from your BCA. However, you can only use the chat feature and cannot use the video call or voice mail feature.
Do you already know how to contact BCA call center via WhatsApp? Here we will tell about the official phone number and how to contact it:
- Save WhatsApp phone number 0811 1500 998 to your phone. Remember, there is only one bank WA number and a “Bank BCA” name and a verified logo is listed, so don’t be fooled if there is another number trying to contact you on behalf of the BCA.
- To start the conversation, first go to the saved contact and write a #HaloBCA start message. After a while, the customer service team or administrator will respond to your interview.
- You can then file a question or complaint that you wish to file. For example: “I want to ask you about credit-free credit, how?” After that, this is a matter of waiting for a response from CS, which usually doesn’t last long.
Fyi, if CS has replied to your message and there have been no other responses for a long time, the chat column will be cancelled by the customer service team. You can also send photos in PNG, JPEG or JPG formats by chat. Interested? You can try this yourself, if you need information, then there’s nothing wrong with connecting with the BCA via WhatsApp.
How to contact Another Free Call Center at Halo BCA
BCA also provides other customer care services that are of course free from loan payments, including:
- Via Twitter
The name of this bang Twitter account @haloBCA you can contact via DM or mention when you have questions about BCA products. In fact, the account should not be locked out so that the BCA Twitter CS can respond to the messages you send.
- By Conversation
Go to the bank’s official website and you can use the available chat features. bca.co.id the official website address , you can see a messenger appear later on the bottom right corner of the site page.
- By Email
The Halo BCA email address is a firstname.lastname@example.org you can use to contact your customer service team whenever you have any questions or complaints. Usually the email administrator discusses your post within 24 hours, but he doesn’t rule out the possibility that it might be faster.
Well, you can use one of the call centers above for those who plan to connect with BCA customer service. Record and save information about BCA Call Center so that it can be useful at any time if needed.